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4 Questions to Ask Before Hiring a Professional Commercial & Office Cleaning Company?

The next time you need a professional commercial cleaning company for your business, you may be surprised at how challenging it can be to find a good one in Ajax or other areas across Durham Region. With so many cleaning companies out there, finding the one that’s right for your facility can be a daunting endeavour.

Here’s the secret though: make sure you prepare the right questions to ask when interviewing potential candidates. Doing so will simplify the decision-making process and help you distinguish unqualified providers from true experts in the field. Read on to learn more!


commercial cleaning ajaxWhat questions should I ask a commercial cleaning service?


To avoid hiring incompetent cleaners, use these questions to know if you’re on the right path to finding a trustworthy and reliable service provider:

Question #1 Do your services come with a Satisfaction Guarantee?

Reputable businesses care about customer satisfaction. To demonstrate this, trusted commercial cleaning companies back their services with a 100% Satisfaction Guarantee. To help you get the best possible value, they actively seek your feedback and promptly address any concerns. Working with a company that stands behind what they do will ensure a hassle free experience. 

Question #2 What is your hiring process for cleaners?

Stringent hiring practices indicate a company’s commitment to their clients’ security and satisfaction. This includes criminal record checks and thorough in-person interviews as part of the screening process for the people they hire. You need to ensure their cleaners are WSIB protected and liability insured. Also be sure to ask whether they use subcontractors. If their cleaners are employees that receive extensive training and are managed directly by the company, this means they have direct control over the quality of service you receive. All of these factors play an important role in choosing a cleaning service you can trust and depend on to meet your needs.

Question #3 Does your management team have extensive experience?

It’s important to get a sense of how the company operates and understand their experience in the cleaning industry. Look for a knowledgeable, professional, hands-on management team with a proven track record. Check for online reviews from multiple sources to see what clients consistently say about the company. Those attributes signal the kind of service you can expect to receive from them.

Question #4 Do you provide free quotes?

Reputable commercial cleaning companies are upfront about their pricing. One of the ways they show this is by enabling you to request a free, no-obligation quote. In order to provide a customized quote, on-site assessment is necessary to gather accurate details about your facility and determine your specific requirements. The company’s responsiveness, ability to answer your questions and present options to meet your needs are good indicators about their transparency and commitment to providing excellent value. 


Where can I book expert commercial cleaning in Ajax and the Greater Toronto AreaWhere can I book expert commercial cleaning in Ajax and the Greater Toronto Area?


Are you looking for professional office deep cleaning? Or perhaps you need expert advice on how often your office washroom should be cleaned? You’re in the right place! Hire A Maid offers comprehensive cleaning services for your commercial or office space. 

Since 2008, Hire A Maid has earned a reputation for delivering high quality cleanings and exceptional customer care. We know how important it is to have a trustworthy and qualified service provider that you can depend on to keep your facility looking its best. 

No matter if your business is located near the Ajax GO Station or elsewhere in Durham Region, you can count on us to provide you with a fully customized experience and the value you deserve. Reach out to us today and we’ll create a personalized schedule and cleaning plan for your business!